At AlBatalCards, we always strive to ensure your complete satisfaction with your digital purchases. However, due to the special nature of digital products, please review the following Return and Refund Policy.
All sales of digital products (cards, codes, electronic vouchers) are final and non-returnable once the purchase has been completed and the code has been delivered to the customer.
Al Batal Cards is not responsible for incorrect purchases caused by:
Return requests are only considered in the case of a documented technical defect that makes the code unusable, provided that the defect originates from the issuing company and is not due to misuse or platform issues on the customer’s side.
A return request must be submitted within 0–2 days from the time the code is delivered.
Requests submitted after this period may not be eligible for review.
If there is an issue with the delivered code, the customer must contact our support team through:
The following information must be provided:
The code will then be verified with the issuing company before making a decision regarding replacement or refund.
As digital products are delivered electronically and not physically shipped:
Any approved refund will be processed in the same currency used for the original payment and will be issued back to the original payment method only.
Our return policy applies to all countries, as digital products are not tied to a geographical location.
The refund process — once approved — may take up to 7-14 business days up to 30 Days to be fully completed.
Processing time depends on:
Al Batal Cards Store is not responsible for any delay caused by banks or payment service providers.
If the refund exceeds the stated processing time, please contact us for assistance.
Once the code has been successfully delivered to the customer, Al Batal Cards Store is not responsible for:
The customer is fully responsible for keeping the code safe after receiving it.
Due to the nature of digital products (codes and cards), exchanges are strictly not possible once the code has been delivered, as digital codes can be viewed, copied, or used immediately.
However, there is one exception:
If the delivered code is:
Then the customer may receive:
This is only done after performing a technical verification with the issuing company.
Al Batal Cards Store reserves the right to modify or update this Return & Exchange Policy at any time without prior notice.
Any changes will take effect immediately once published on the website or application.
Continued use of our website constitutes acceptance of the updated policy.
We do our best to ensure all digital products are valid and functional.
If you encounter any issue, please contact our customer support team through:
Address line 1: 3658 Al Waleed Bin Solayman St
Address line 2: King Fahd Dist., 7546
City : Riyadh
State/Province : Riyadh
Postal/ZIP code: 12272
Country: Saudi Arabia
All product names, logos, and brands (such as iTunes, Google Play, PlayStation, Xbox, etc.) are the property of their respective owners. Al Batal Cards, operated by Rafid Flow Company Digital Marketing, is an independent reseller and is not affiliated with, authorized, or endorsed by these trademark owners. All names and logos are used for identification purposes only.
